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What kind of cotton do you use??
All of our sheets are made from super soft long staple cotton in a sateen weave with a 250 thread count to give the perfect combination of softness and breathability.
How do I wash my sheets?
Snooze temple sheets can be hand washed or put through the washing machine. If using a washing machine we recommend a cool or warm wash as high temperature water can weaken the cotton fibres. A mild detergent works best, while the use of bleaching agents is not recommended. If using a tumble dryer, set it on a low heat and be careful not to leave them in too long.
Do our sheets wrinkle?
Because our sheets are 100% long staple cotton fibres, they will naturally wrinkle at the start, but will wrinkle less and less with every wash. We recommend hang drying your sheets to prevent wrinkling.
Do you use single or multi ply yarn?
We only use single ply yarns meaning that we don't group weaker fibers together like many suppliers. Sheet companies who use multi ply yarns often report high thread counts, however this is misleading because the thread count is doubled or tripled as the weaker fibers are grouped together.
What is the depth of your fitted sheets?
We use a 15 inch depth for our fitted sheets and construct them with durable elastic all the way around the edge. This makes our fitted sheets perfect for almost any mattress.
What are the size dimensions of your sheets?
Do you have sheets in other colours besides white?
At the moment we only sell white sheets. Look out for some new colours in the future.
Do your sheets shrink?
There will be some initial shrinking when you first wash your sheets, but don't worry, we've designed them so that they shrink to the correct size.
How long does shipping take?
Delivery time is 5-10 days.
How much does shipping cost?
For a limited time only, shipping is FREE.
What payment methods do you accept?
We accept Paypal, AfterPay, credit cards and debit cards.
How can I track my order?
Please email firstname.lastname@example.org if there are any issues with the tracking information provided to you after your purchase.
Where do I enter my gift card code?
If you have a gift card or voucher code, simply enter it at the last stage of checkout.
Can I return or exchange the items I purchased?
Yes of course. Please email email@example.com to organise your return or exchange.
What's your return policy?
We accept returns for all of our products within 30 days of your purchase. Email firstname.lastname@example.org to organise. If you have washed or used the sheets, we require a $14.95 processing fee.
What's your exchange policy?
If you'd like to exchange any of your sheets for a different size or material we're happy to do so. If you've already used or washed your sheets we require a $14.95 processing fee. To organise a product exchange please email email@example.com with your details.
I entered the wrong shipping address. What should I do?
If you've entered the wrong shipping address email us immediately at firstname.lastname@example.org and we'll fix it for you.